ServantDesign offers light enterprise level wired and wireless networking solutions that can revolutionize your internal network and even your wide area network at a cost that is a fraction of what big name brands like Cisco can do. We also don’t take network security lightly; our linux firewalls keep your information secure. Scroll down to learn more!
The tech ops staff at ServantDesign has real world experience in enterprise business environments. We know what works and what doesn’t and can design a fleet of standardized computers for your business, manage machine and user group policy, and set up access control. We are extremely well versed in Mac and PC environments, you make the choice that fits your company culture best.
SERVER AND STORAGE
Everyone hates losing information, and it’s even worse when you have to spend thousands to recover lost data. We can set your business up with enterprise grade storage arrays that offer redundancy and fault tolerance ensuring you don’t lose any of that critical data. Whether it be large capacity TimeMachine network drives or Macrium backups on PC, we also have solutions for individual machine backups!
At ServantDesign, we’re big fans of products that offer insight and control over your environment, especially when that insight benefits our clients. That’s why we exclusively use Ubiquiti Networks’ products for our network installs. In particular we use the UniFi system from Ubiquiti. We feel that UniFi offers customers flexibility, expandability, and control unlike anything else in this price range.
UniFi Controller, when paired with a UniFi Security Gateway, and UniFi Switches and AP’s allows our clients to control every aspect of their network. It gives them insights into who’s connected, how long they’ve been connected, how much bandwidth they’re using, and even allows for customized guest network control and scheduled wireless networks. We offer on-premise controller installations, hybrid cloud/on-premise via the UniFi Cloud Key, and full cloud controller installations with our private UniFi Controller. With UniFi wireless and wired products, we can create gigabit copper and fiber networks, and even wireless backhaul and point to point extensions. UniFi AP’s can also create mesh wireless via 5ghz uplink between one another. Contact us to see what we can do for your network.
Our TechOps team is trained and well versed on both PC and Mac systems. We don’t have any preference to one or the other, however, some systems work better in some environments than others. For the PC side of things, we like to use HP’s business line of Elite products. We’ve built Mac systems with iMacs, Mac Pro’s, and Macbooks. Whatever the ecosystem you choose, we can design and standardize your fleet. For enterprise Windows systems, we can configure Active Directory, set up domain controllers, configure group policy management and even set up OS deployment tools for larger organizations.
Frequently Asked Questions
Helping you understand how your network and computer systems works is our main priority. Having working in information systems and data networking for a long time, we’ve seen clients kept in the dark, fearful of the technology they work with on a daily basis, only because their tech support wants to maintain control. Don’t get us wrong, we love control. The difference with ServantDesign is that we desire control through client education, support, and training. We want you to feel confident in what we install for you!
What kind of clients do you work with, and what applications do you offer?
We work with everyone from building manufacturing to small medical operations. Most of our applications are software defined networking, wireless connectivity (both interior mesh coverage and long distance point to point), on site IP video surveillance, in office and cloud server automation and data storage. If there’s a client that has a specific need we haven’t dealt with, we love learning new technology to meet your needs!
What is your turn around time on tech support?
Currently, we are still a part time organization, so turn around time is not always guaranteed within a couple hours outside of a technical service retainer. Generally we maintain remote connectivity to all client sites and can resolve issues remotely very quickly. If on site access is required, we can usually have a tech there shortly after normal operating hours.
Do you have service contracts?
Absolutely! Most of our clients pay hour to hour, but often times, pricing works out better when an annual contract is signed. And there are other benefits to being on a technical service retainer. Contact us to find out more!
What Our Clients Are Saying
“I would like to say what a great experience that I have had with Servant Design. Knowledgeable, Professional and Courteous everything that you would expect and more! SD has literally gone the extra mile, to make our experience great, IT service that we will be Partnering with for years to come!”Jeff Whitley
“For a small business like Roanoke Therapy Services, Inc., Servant Design has been a great asset. Servant Design is involved in the community, well respected by its clients and is truly knowledgeable about state of the art componentry. Moreover, Servant Design staff and owners are honest and transparent about their service and cost factors. They are our number one choice for all IT and web site design needs.”Dean McCall, DPT
We exist to provide quality web design/content hosted on secure and fast servers while also providing professional network and computer system infrastructure design and support all at a cost that your small business can afford. More importantly we seek to glorify the Lord in all the work we do.
SOLI DEO GLORIA